We will be working very hard to ensure all orders placed during our Black Friday sale are being processed as quickly as possible. Due to the heavy demand, we've taken all measures available to resource up our pick-pack and fulfillment teams to ensure your order is dispatched as a priority. Instead of our usual 3-5 day turnaround, we expect to dispatch and deliver your order within 6-10 working days. We appreciate your understanding and patience and during our busiest season.

We haven't confirmed the end time yet. So if you have your eye on a specific item, we recommend buying while stocks last. A lot of sizes are expected to sell out quick, so don't hesitate.

We are doing everything we can to ensure this won’t happen. However, sometimes it’s impossible to avoid with the surge in demand for sought after products over this period. For whatever reason, if the item you purchased is out of stock our support team will be in touch with a swift resolution.

All sales on discounted items throughout our Black Friday Period are final. We will not be accepting returns, refunds or exchanges for products bought during this period.

Everything will already be discounted, so theres no need for discount code. Discount codes will also not be valid for the duration of the sale.

Loyalty points cannot be redeemed against discounted items.

Our warehouse and customer service teams will be working fast, so please take care to enter all details correctly - changes may not be able to be made due to the high volume of orders and communications we are receiving.

If you have entered the wrong address, please reach out to us at support@iloveugly.com and we may be able to change it before it's sent out.

If you have made a mistake on the order itself, it's best to cancel the entire order and place a new one for the correct items.

Our team will be working very hard to ensure all orders placed during our Black Friday sale are being processed as quickly as possible. However, we value transparency and setting expectations for our customers that we can meet. So, due to the heavy demand online during this period, we are expecting a delay for products to be dispatched. Instead of our usual 3-5 day turnaround, we expect delays as long as 6-10 working days. We appreciate your understanding and patience and really value your support during our busy season.

We haven't confirmed the end time yet. So if you have your eye on a specific item, we recommend buying while stocks last. A lot of sizes are expected to sell out quick, so don't hesitate.

We are doing everything we possibly can to ensure this won’t happen. Unfortunately, sometimes it’s impossible to avoid with the amount of people trying to buy the same products at the same time. If the item you purchased is out of stock our support team will be in touch to notify you of and process a refund.

Unfortunately, all sales on discounted items throughout our Black Friday Period are final. We will not be accepting returns, refunds or exchanges for sale items. If you are needing to get in touch with us about this, please feel free to reach out to our support team at support@iloveugly.net

Everything will already be discounted, so theres no need for discount code. Discount codes will also not be valid for the duration of the sale.